Frequently Asked Questions
Everything you need to know about your next favorite pair of underwear.
How do I find the right size for Cocksox products?
We recommend checking our comprehensive Size Guide available on each product page. Our underwear is designed for a snug, supportive fit, so if you are between sizes, we generally suggest sizing up for extra comfort.
What is the secret behind the Cocksox pouch?
Our unique anatomical pouch is engineered to lift and support your anatomy, moving it away from your legs to prevent chafing and provide a flattering, enhanced profile without the need for padding.
What are your shipping times and costs?
We ship worldwide from our warehouses. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on the destination and customs processing.
What is your return policy for underwear?
Due to health and hygiene regulations, we can only accept returns on items that are unworn, unwashed, and in their original packaging with all tags attached. Please contact our support team within 30 days of purchase to initiate a return.
What materials are used in Cocksox underwear?
Most of our products are crafted from high-quality Supplex® fabric, which offers the soft feel of cotton with the performance benefits of advanced fiber technology, including moisture-wicking and shape retention.
Is my payment information secure?
Yes, we use industry-standard SSL encryption to protect your data. We accept all major credit cards, PayPal, and various 'Buy Now, Pay Later' options depending on your location.